Practical Information

Good to know: Practical information to know about Medistri.

Office Hours

Monday to Friday:
8h00 to 12h00.
13h30 to 17h00.

Shipping Hours

Monday to Friday:
7h30 to 12h00.
13h00 to 17h00.

Urgent requests

Urgent request can also be performed outside business hours. In that case, please contact us in advance.

Yearly schedule and conditions

Closing planning

Canton Fribourg holidays
New Year
Good Friday
Ascension
Corpus Christi
National Day
Assumption
Toussaint
Immaculate Conception
Christmas

Closing schedule

Canton Fribourg holidays
New Year
Good Friday
Ascension
Corpus Christi
National Day
Assumption
Toussaint
Immaculate Conception
Christmas

End of year conditions

Sterilisation and Treatment EtO
  • Standard orders: Goods delivered to Medistri after 6 December 2024, 17:00 (CET), can be picked up in 2025.
  • Express orders: Goods delivered to Medistri between 6 and 13 December 2024 before 17:00 (CET) can be picked up in 2024.
  • SuperExpress orders: Goods delivered to Medistri after 13 December 2024 can be collected in 2024 (please contact our customer service for more information customerservice@medistri.swiss).
Sterilisation and Steam Treatment
  • Standard orders: Goods delivered to Medistri after 6 December 2024, 17:00 (CET), can be picked up in 2025.
  • Express orders: Goods delivered to Medistri between 6 and 13 December 2024 before 17:00 (CET) can be picked up in 2024.
  • SuperExpress orders: Goods delivered to Medistri after 13 December 2024 can be collected in 2024 (please contact our customer service for more information customerservice@medistri.swiss).
Laboratory Services
  • Standard orders, sterility test (14 days incubation required): Goods delivered to Medistri before 6 December 2024, 17:00 (CET), can be picked up in 2024.
  • Express orders: Goods delivered to Medistri between 6 and 13 December 2024 at 17:00 (CET) can be picked up in 2024.
  • SuperExpress orders: Contact our customer service team for more information customerservice@medistri.swiss.

 

Medistri Terms and Conditions.  ➝

Medistri Terms and Conditions (Purchasing).  ➝